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What's New - TOBI V4.107.5 - February 26, 2026
Published February 26th, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.107.5 on Thursday, February 26, 2026. CSV Import Stability — Identical Rows Within Same File Properly Logged Key Highlights Feature Summary CSV imports now properly handle identical booking rows within the same file. The system creates the first valid occurrence and ignores exact duplicates — while clearly lo
What's New - TOBI V4.107.4 - February 24, 2026
Published February 27th, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.107.4 on Tuesday, February 24, 2026. Controlled Feature Enablement & Real-Time GPS Improvements This release focuses on controlled feature access for Run Suggestions and improving real-time GPS event handling for iCabbi Broker integrations. These enhancements support greater operational confidence, improv
What's New - TOBI V4.108.1 - March 3, 2026
Published March 3rd, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.108.1 on Tuesday, March 3, 2026. Run Timing Synchronization Between Dispatch & Driver App This release enhances synchronization between Dispatch and the Driver App to ensure accurate run timing visibility for multi-load runs. Drivers and dispatchers can now rely on consistent start and end times across sy
Driver App Permissions (iPhone)
Published October 16th, 2025 by Tobi Customer Support
In order for the Tobi Driver app to work properly, it requires certain permissions. If any of these are not turned on or set properly, the driver will need to edit their permissions and update them. You can find these on the iPhone by going to Settings >> Apps >> Tobi. App Settings The settings for the Tobi app should include: Location:
What's New - TOBI V4.108.0 - March 2, 2026
Published March 2nd, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.108.0 on Monday, March 2, 2026. Data Cleanup, Driver Experience & Operational Stability Enhancements This release focuses on improving recurring run data integrity, enhancing driver notifications and communication, strengthening CSV processing performance, stabilizing editing workflows, and refining opera
What's New - TOBI V4.107.1 - February 12, 2026
Published February 15th, 2026 by Tobi Customer Support
Hey Everyone! We have released Version 4.107.1 on Thursday, February 12, 2026. Run Suggestion Intelligence & Driver Performance Improvements This release enhances Run Suggestions logic, improves solver flexibility, strengthens vehicle and seating validations, and introduces configuration-based real time updates for drivers. Dispatchers and opera
What's New - TOBI V4.107.0 - February 10, 2026
Published February 10th, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.107.0 on Tuesday, February 10, 2026. Scalability, Routing Intelligence & Dispatcher Experience Enhancements This release delivers meaningful improvements across bulk trip imports, recurring run assignments, route generation logic, booking flexibility, data visibility, and validation. Dispatchers and admin
What's New - TOBI V4.107.3 - February 17, 2026
Published February 16th, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.107.3 on Tuesday, February 17, 2026. Run Suggestion Alerts, Stability Enhancements & Assignment Safeguards This release strengthens Run Suggestions by introducing proactive alerts, enhancing solver stability, improving assignment safeguards, and refining route split behavior. Dispatchers can expect better
What's New - TOBI V4.105.1 - February 05, 2026
Published February 5th, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.105.1 on Thursday , February 05, 2026 . Booking Portal Usability, Search & Data Consistency Enhancements This release focuses on improving the Booking Portal experience by making searches faster, lists easier to navigate, data more consistent, and access more secure. Users can expect smoother browsing of
How to Turn on Developer Tools
Published November 21st, 2025 by Tobi Customer Support
Sometimes it is helpful for us to record what is happening in your browser, especially if we are not able to replicate an issue. This involves turning on Google Developer Tools. Follow the steps below and then email us the output file. This can greatly speed up diagnosis of an issue! In your Chrome browser, click on the three dots in the top right c
What's New - TOBI V4.107.2 - February 13, 2026
Published February 15th, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.107.2 on Friday, February 13, 2026. IRIS Booking Portal Improvements This release introduces enhancements to the IRIS Booking Portal Infrastructure, improving overall usability and operational experience for users interacting with the platform. Key Highlights Improvements made to the IRIS Booking Portal Enhan
What's New - TOBI V4.105.2 - February 10, 2026
Published February 10th, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.105.2 on Tuesday , February 10, 2026 . Run Completion Reliability Improvement This release focuses on improving the reliability of run completion in Operations. We resolved an issue where certain runs could remain stuck in an Ongoing state even after they were completed, requiring dispatchers to manually sear
What's New - TOBI V4.104.3 - January 27, 2026
Published January 30th, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.104.3 on Tuesday , January 27, 2026 . Operations Performance, Stability & Reliability Improvements This release focuses on improving overall system stability, performance, and reliability across Operations and Driver workflows. Dispatchers and operations teams will experience smoother real-time updates, f
What's New - TOBI V4.104.6 - February 02, 2026
Published February 2nd, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.104.6 on Monday , February 02, 2026 . Run Suggestions — Load Balancing Solver Enhancements This release introduces configurable load-balancing behavior for Run Suggestions, allowing dispatchers to control how trips are distributed among drivers. The enhancement improves fairness and flexibility while preservi
Need Help?
Published October 23rd, 2025 by Tobi Customer Support
If you are running into issues or are not able to find the answer to your question in our knowledge base, you can submit a ticket to Tobi Customer Support and one of our team members will get back to you as quickly as possible. Best Practices Submit One Issue Per Ticket Focus on just one issue per ticket. This keeps communication clear and allows t
What's New - TOBI V4.105.0 - February 03, 2026
Published February 3rd, 2026 by Tobi Customer Support
Hey everyone! We have released Version 4.105.0 on Tuesday , February 03, 2026 . Key Highlights New Feature: Dedicated Companion Trip Management We’ve introduced dedicated Companion Trip handling to give dispatchers more control, clarity, and flexibility when managing companions alongside primary passengers. Companions can now be created as standalon
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