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What's New - Driver App v6.3.0 - July 31, 2025

Published July 28th, 2025 by Tobi Customer Support

Hey, everyone!  We've released Driver App Version 6.3.0 on Thursday, July 31, 2025.   Introduction of Driver Ride Summary, Time-gated “No-Show” option, Reminder for Seating & Equipment requirements for a route in the Driver App  This release brings powerful updates to the Driver App, focusing on transparency, safety, and preparedness. These impr

642 Views 1 min

What's New - TOBI v4.77.3 - August 25, 2025

Published August 29th, 2025 by Tobi Customer Support

Hey everyone! We released Version 4.77.3 on Monday, August 25, 2025.    Enhancements & Fixes This release introduces key enhancements to search accuracy, cancellation charge flexibility, route reliability, and booking workflows.   These updates improve operational efficiency, billing accuracy, and dispatcher control.   Key Highlights   Improved

1175 Views 1 min

What's New - Driver App v6.2.0 - July 28, 2025

Published July 25th, 2025 by Tobi Customer Support

Hey, everyone!  We've released Driver App Version 6.2.0 on Monday, July 28, 2025.   Introduction of Recurring Route Management with offer Accept/Reject workflow in Driver App  This release delivers a major upgrade to the Driver App, enabling drivers to seamlessly view, evaluate, and respond to recurring route offers. With richer visibility into rout

668 Views 1 min

What's New - TOBI v4.69.0 - July 10, 2025

Published July 10th, 2025 by Tobi Customer Support

Hey everyone! We released Version 4.69.0 on Tuesday, July 10, 2025.   In-App Support Ticket Submission from TOBI  To improve support efficiency and reduce delays in issue reporting, users can now submit support tickets directly from within the TOBI web application. This ensures real-time, context-specific ticket creation, leading to quicker triage a

1050 Views 1 min

What's New - TOBI v4.72.0 - July 31, 2025

Published July 31st, 2025 by Tobi Customer Support

Hey everyone! We released Version 4.72.0 on Thursday, July 31, 2025.    Enhancements to expression-based price rules This release introduces a major enhancement to the TOBI , enabling support for multiple Sites/Places with configurable start and end times . This new feature allows the system to intelligently determine pickup and drop-off addresses &

1143 Views 1 min

What's New - TOBI v4.71.0 - July 28, 2025

Published July 25th, 2025 by Tobi Customer Support

Hey everyone! We released Version 4.71.0 on Monday, July 28, 2025.    Enhancements to expression-based price rules This release introduces enhancements to the expression-based price rules, enabling customized fare variables tailored to operational requirements. These features strengthen the foundation for rule-based pricing, built to be dynamic, aud

1086 Views 1 min

What's New - TOBI v4.74.0 - August 07, 2025

Published August 7th, 2025 by Tobi Customer Support

Hey everyone! We released Version 4.74.0 on Thursday, August 07, 2025.    Enhancements to Booking Portal - Select Existing Caregivers While Adding Students This release introduces the ability to search and select existing caregivers from the guardian database when adding a new passenger in the booking portal. This streamlines the process and reduces

1130 Views 1 min

What's New - TOBI v4.78.0 - August 28, 2025

Published August 29th, 2025 by Tobi Customer Support

Hey everyone! We released Version 4.78.0 on Thursday, August 28, 2025.    Dispatch UI Enhancements: Site & Grade Support Across Booking Form and CSV Uploads This release introduces major improvements in the Dispatch UI and booking workflows with new capabilities for Site and Grade associations .   These updates streamline booking entry across fo

1190 Views 1 min

What's New - TOBI v4.76.0 - August 18, 2025

Published August 20th, 2025 by Tobi Customer Support

Hey everyone! We released Version 4.76.0 on Monday, August 18, 2025.    Dispatcher Notifications & Alerts Enhancements This release focuses on strengthening the Dispatcher Notification System in the TOBI Dispatch Portal. New features, alerts, and UI improvements have been introduced to help dispatchers stay informed in real time, respond to oper

1157 Views 1 min

What's New - TOBI v4.77.0 - August 19, 2025

Published August 21st, 2025 by Tobi Customer Support

Hey everyone! We released Version 4.77.0 on Tuesday, August 19, 2025.    Enhanced Trip Reminder Notifications & Caregiver alerts We’ve introduced several new updates to improve booking efficiency, passenger communications, and caregiver visibility. These updates helps in ensuring smoother operations, improve communication reliability and reduce

1169 Views 1 min

What's New - TOBI v4.75.0 - August 08, 2025

Published August 8th, 2025 by Tobi Customer Support

Hey everyone! We released Version 4.75.0 on Friday, August 08, 2025.    Enhancements to the Operations screen This release introduces key enhancements to improve dispatcher control and prevent scheduling errors. Dispatchers can now choose whether a driver reassignment applies only to the selected date or to all future dates, with a confirmation pop-

1147 Views 1 min
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