When you assign a driver to a run, the system automatically picks the best departure point to calculate an accurate start time.
💡 Why it matters: The start location drives the estimated start time shown on the run card and in the Driver App. A wrong start location = wrong ETAs for everyone.
Quick Reference
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Situation
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Where the Run Starts From
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How the Start Time Is Shown
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First run of the day, with no pickup coming up soon
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Vehicle's Starting Point
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Estimated
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Any later run of the day (2nd, 3rd, etc.)
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Where the Previous Run Ended — falls back to the Vehicle's Starting Point if there's a large time gap
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Estimated
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Today's run, pickup coming up soon, with a live GPS signal
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Driver's Current Location
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Real-Time
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📌 Note: Runs throughout the day start from either the vehicle's starting point or where the driver's last run ended, depending on the timing. These same rules apply whenever a run is reevaluated after an update — including recurring runs and standing orders whenever changes are made.
Overlapping Runs — Quick Reference
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Situation
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Where the Run Starts From
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How the Start Time Is Shown
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Overlapping runs, driver's live location not available
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Vehicle's Starting Point (shown for both runs)
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Estimated
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Overlapping runs, driver's live location available (2nd run assigned)
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Driver's Current Location
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Real-Time
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First run still in progress, next run already assigned
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Last Drop-off of the First Run
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Estimated
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