💬
Booking Portal & Feedback
- One-click feedback submission directly from your dashboard
- Complete visibility with feedback list view and tracking
- Integrated response flow synced with dispatch operations
Your win: Close the feedback loop faster, improve provider communication, and keep service quality transparent and accountable.
ðŸ§
Caregiver & Trip Management
- Custom cancellation reasons for better context
- Enhanced error handling with clear visual indicators
- Streamlined forms for smoother input experiences
Your win: Reduce back-and-forth, boost dispatch efficiency, and create seamless experiences for families and caregivers.
💸
Billing & Fare Precision
- Two-decimal precision across all pricing fields
- Clear "Total" visibility combining fares and incentives
- Accurate display on every booking and invoice
Your win: Build trust with accurate pricing, simplify audits, and reconcile payments faster with fewer manual corrections.
🔧
API & Performance Boost
- Optimized API handling reduces redundant data calls
- Streamlined metadata and feedback APIs
- Faster account updates and duplicate prevention
Your win: Experience faster data loads, improved stability, and smoother interactions — even during peak hours.
🧩
Quality-of-Life Updates
- Passenger name field in Close Run dialog for better reconciliation
- Polished visuals across booking and feedback portals
- Bug fixes for a more consistent interface
Your win: Enjoy a cleaner, more intuitive experience that scales with your daily trip volumes.
What's Next?
This release sets the stage for exciting improvements ahead — including real-time analytics,
driver insights, and automated district communication tools. We're committed to making NEMT
and school transportation more transparent, data-driven, and efficient for everyone.
