Hey everyone!

We released Version 4.95.0 on Thursday, November 13, 2025.

This release introduces enhancements to Run Itinerary visibility and first-trip ETA accuracy. Dispatchers can now see wait times clearly within multi-stop runs, understand how intermediate pickups align to schedule, and rely on improved ETA validation for first pickups — ensuring more predictable, transparent, and accurate routing outcomes.

Key Highlights

Visible Wait Time in Run Itinerary

• Dispatchers can now view Wait Time for intermediate stops directly in the itinerary.
• This enhancement provides clarity on how route sequencing is determined and why a driver may appear early or paused before the next scheduled pickup.
• Wait time is automatically calculated when a driver must pause before the next passenger’s pickup time.
• The ETA now reflects actual arrival plus wait duration, giving dispatchers full transparency into stop-to-stop timing.
• Enhances understanding of multi-passenger runs where staggered pickup times require temporary holds at intermediate stops.

Example:

This makes route timing easier to interpret and eliminates confusion about early arrivals or idle time between stops.

Enhanced ETA Alignment for First Trip in Run 

• This update enhnaces inconsistencies between run start time and the first trip’s ETA.
• The system now automatically verifies whether a driver’s shift start time and location make the first pickup feasible — and recalculates ETA accordingly.
• ETA for the first pickup now always aligns with the requested pickup time when feasible.
• If the driver’s start location makes an on-time arrival impossible, the run is flagged as “Not Feasible for this Driver.”
• When minor ETA discrepancies are caused by prior rearrangements or cached data, the system automatically recalculates and corrects the time.
• Provides dispatchers with immediate visibility into whether an ETA variance reflects a real operational issue or a recalculation need.

Example:

Value Delivered

• Greater transparency into wait periods within multi-stop runs.
• Higher accuracy of first-trip ETA and driver feasibility checks.
• Reduced dispatcher guesswork when validating early or late arrivals.
• Stronger operational reliability and planning confidence across all routes.

We value your feedback and appreciate your continued support! Thank you for choosing TOBI.