What's New - TOBI v4.83.0 - September 23, 2025
Discover the latest enhancements and features in TOBI version 4.83.0 released on September 23, 2025, to boost your productivity and efficiency.
Written by Akshun Kalra
Updated at September 25th, 2025
Table of Contents
Hey everyone!
We released Version 4.83.0 on Tuesday, September 23, 2025.
Operational Efficiency & Caregiver Experience Enhancements
This release delivers significant improvements across dispatch, caregiver, billing, and system operations. Key updates strengthen performance, fix critical bugs, enhance real-time visibility, and introduce new caregiver communication features. Together, these upgrades improve reliability, coordination, and overall user experience.
Key Highlights
Driver Assignment & Trip Visibility:
- Fixed an issue where driver assignment details were missing in both Caregiver App and Booking Portal after a route update.
- Assignments now display correctly with real-time trip status updates, ensuring transparency for caregivers and dispatchers.
- Trip tracking cards now display the number of intermediate stops (e.g., “Stops: 2”), dynamically updating when stops change.
Caregiver Notifications & Communication:
- Caregiver–Driver Chat: Caregivers can directly chat with assigned drivers during active trips. Chat access closes 30 minutes after trip completion for privacy and efficiency.
Invoice Management & Billing Accuracy:
- Invoice Search Fix: Resolved issue where invoice searches returned no results despite existing invoices.
- Invoice Sync Fix: Fixed syncing issues that prevented newly created invoices in Tobi from appearing in the Booking Portal.
- Improved invoice reliability ensures smoother billing workflows across accounts.
Operations Performance & Stability:
- Operations Tab: Optimized booking load with batch requests during screen load, global filter changes, and booking filter changes resulting in faster dispatcher workflows.
- Operations Map: Improved map rendering and responsiveness for smoother dispatcher interactions.
- ETA Processing Fix: Resolved a bug causing ETA calculation failures.
User Management Enhancements:
- Employee ID Flexibility:
- Tenant admins can manually enter Employee IDs or let the system auto-assign them.
- Duplicate IDs are blocked with inline error messaging.
- IDs can be searched, sorted, and exported in reports.
- All changes logged with full audit trail (old/new value, editor, timestamp).
Pricing & Dispatcher Control:
- Lock/Unlock Price Confirmation: New confirmation popups help dispatchers understand price lock/unlock impacts before proceeding.
- Unlocking allows manual edits; locking re-calculates prices.
- Reduces errors and improves dispatcher control.
- Cancelled Trip on Driver App: Cancelled trips with fare = 0 are excluded from Driver App history.
We value your feedback and appreciate your continued support! Thank you for choosing TOBI.