Trip Card Actions

Written by Jenn Southan

Updated at August 20th, 2024

Add an unassigned trip to a route or an unassigned/ongoing run:

You can add the unassigned trip to a route or run by selecting the trip card and clicking on the menu action option "Add to Run" of the required route or run card.


Cancel a trip

You can cancel a trip or the entire booking and provide a cancellation reason.


Revive a trip

You can revive a canceled trip. Upon revival, it will return to an unassigned state and be available for assignment.


View trip ticket

  1. You can view the trip ticket of a completed trip and all the information related to the driver, like a signature, client signature, actual pickup time, and dropoff time.
     
  2. You can save the trip ticket as an image on your local machine.
     
  3. Tenant-specific Configuration: The trip ticket can display the longitude and latitude coordinated at two-minute intervals for completed trips through the Tobi Driver App. 
    1. If you want to turn this on for your instance, please contact help@tobicloud.com.
       

Run Card Actions


Dismantle Run

  1. You can dismantle a run and move it to an unassigned state.
     
  2. The multi-trip run will convert into single trip card and the driver assignment will be removed.
     
  3. You can dismantle a run up to its status onboard.


Unassign Run

You can unassign a multi-trip run in which the driver assignment will be removed but the multi-trip route.


Close run

  1. You can close the run-in case it isn't completed by the driver app.
     
  2. Add the pickup and onboard and offboard times manually and close the run.
     
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