Table of Contents
Add an unassigned trip to a route or an unassigned/ongoing run:
Cancel a trip
You can cancel a trip or the entire booking and provide a cancellation reason.
Revive a trip
You can revive a canceled trip. Upon revival, it will return to an unassigned state and be available for assignment.
View trip ticket
- You can view the trip ticket of a completed trip and all the information related to the driver, like a signature, client signature, actual pickup time, and dropoff time.
- You can save the trip ticket as an image on your local machine.
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Tenant-specific Configuration: The trip ticket can display the longitude and latitude coordinated at two-minute intervals for completed trips through the Tobi Driver App.
- If you want to turn this on for your instance, please contact help@tobicloud.com.
- If you want to turn this on for your instance, please contact help@tobicloud.com.
Run Card Actions
Dismantle Run
- You can dismantle a run and move it to an unassigned state.
- The multi-trip run will convert into single trip card and the driver assignment will be removed.
- You can dismantle a run up to its status onboard.
Unassign Run
You can unassign a multi-trip run in which the driver assignment will be removed but the multi-trip route.
Close run
- You can close the run-in case it isn't completed by the driver app.
- Add the pickup and onboard and offboard times manually and close the run.